We are your Partner in Operational Workforce Efficiencies, and Cost Reduction
To increase your business ROI, we offer a full package of
A.I. Powered Technology + Workforce Solutions
Our Goal:
“We believe that it takes great people to deliver great products”
Business Partnering
This emphasizes the collaboration and ongoing partnership on getting tasks done.
Shared Services Model
Here we emphasize the aspect of sharing resources and expertise with other companies; bringing down the overall operational costs.
A.I. Powered
Workforce Solutions
Apping Workforce solutions aka BPO is a great way to provide your customers with prompt and helpful service they expect while allowing your company to focus on core operations and growth. Here are some benefits:
- Omnichannel Support across multiple systems
- Scalability by sizing up and down your team according to season
- Cost effectiveness without having to hire and train in-house team
Workforce Extension
We can be your provider for the workforce extension of your existing workforce, taking on specific tasks.
Customer Experience Optimization
We will contribute to improving your customer interactions and satisfaction with A.I technology
How it works
Technical Support / Customer Support
Imagine you run a company that manufactures high-end gaming laptops. Your laptops are known for their powerful performance. But even the best technology can sometimes have glitches.
01
Customer calls with a technical issue:
When a customer calls with a technical issue, such as a problem with their graphics card or a software bug, the BPO technical service team will answer the call and troubleshoot the problem with the customer.
02
Troubleshooting with the customers:
The BPO team will ask questions, walk the customers through troubleshooting steps, or even remotely access the customer’s laptop to diagnose the issue.
03
The BPO team’s main objectives:
- Resolve the customer’s issue as quickly as possible.Â
- They will have access to a knowledge base of common problems and solutions; andÂ
- They have the ability to escalate complex issues to your in-house team if needed.
PRICING
Budget-friendly pricing solutions
FREE Talent Search
- Local and remote talent search
- End-to-end recruitment management
Recruitment Services
- Vetted local and remote talent search
- Dedicated recruiter
- Verified talent pool ready-to-interview
Workforce Outsourcing and Process Management
- Employer of Record
- Payroll and compliance
- Dedicated HRM system
- Onboarding and offboarding
- Office space
- IT Equipments
You have questions we have answers
While the exact cost savings will vary depending on the specific services outsourced, we can conduct a thorough analysis of your needs to identify potential cost reductions. BPO can save you money on labor costs, infrastructure and technology.
We take data security very seriously. We have robust security protocols in place and adhere to industry best practices for data protection.
We maintain high standards for quality and control. We have a proven track record of delivering high-quality services to our clients. We use a rigorous selection process for our employees and provide them with ongoing training and development.
We believe in open communication and collaboration. We will assign a dedicated account manager who will be your single point of contact and ensure clear and consistent communication throughout the engagement.
Our BPO services are highly scalable and flexible. We can easily adjust our resources to meet your changing needs, whether you experience seasonal fluctuations or require additional support for new projects.
We understand that business needs can change. We will work with you to develop a clear exit strategy that is fair and minimizes disruption to your operations.
FREE services:
- Talent Search
- IT Consultancy
- Job Search
